Totally interactive adult learning style of education, JLA workshops are available for
larger organizations with class sizes from 5 to 25 participants.  A session can
have a duration of four to fourteen hours.  Sessions may be conducted on clients'
premise or in retreat locations.

The workshops listed below may be customized for clients after a needs analysis is conducted by our expert consultants.  If you are interested in any of these workshops, please contact us for more information.

• Needs Analysis
• Opening Workshops
• Issues Identification
• Action Plan Development
• Monthly E-Reports and Follow-Up
• Monthly Continuing Consulting
• Bi-monthly Workshops for Adjustments and
  reinforcement

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• Personal Leadership Characteristics
• Leader-Follower Relationship
• Different Approaches to Leadership
• Match Leadership Approaches to Organizational Needs
• Strengths in Shared Leadership

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• Needs Analysis
• A Worker's Psychological Needs
• Work Expectations Profile
• Basic Leadership Skills
• EQ Survey
• Teaming Survey
• Small Group Work
• Conflict Identification and Resolution
• Delivering Performance Reviews

• Needs Analysis
• The Value of a Team
• Communication Listening Skills
• Personal Behavioral Profile
• Managing Expected Conflict
• Measuring Character
• Small Group Work
• Problem Identification
• EQ Survey
• Teaming Survey
• 21 Century Personal Development Needs
• Accountability and Responsibility

• Respect in the Workplace
• What is Sexual Harassment
• Why It May Occur
• The Law
• Preventing Sexual Harassment
• What To Do if You Are Harassed
• Motivation in the Workplace
• Facilitators' Role Plays

• The Five Components of EQ
• The Value of Knowing Your EQ
• EQ Survey
• EQ Team Results
• How to Improve Your EQ
• What is Personal Character
• How One's Character Impacts Work
• What Develops Personal Character
• How to Improve One's Character

• Why Service Thinking
• Communication Listening Skills
• Courtesy is Contagious with Customers
• Dealing with Assertive Behavior
• Small Group Work
• Calming Unhappy Customers
• Little Help Extras Go Along Way
• Recovery From Poor Service

• Understand Your Own Behavior
• Improve Communication
• Build Productive Teams
• Develop Effective Managers
• Ease Frustration and Conflict

• Identify Individual Strengths and Approaches to Teamwork

• Clarify Team Members' Roles

• Reinforce the Contributions of Every Team Member

• Foster Team Trust and Build Mutual Support

• Reduce Project Cycle Time and Increase Productivity

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• Identify Work Expectations
• Discover which Expectations You Consider Most Important
• Learn How to Communicate, Initiate Action, and Adjust Expectations
• Get Feedback on Managing Expectations
• Improve Outlook and Enhance Attitude Toward Work
• Enjoy the Benefits of Increased Job Satisfaction and Improved Performance

• Discover Your Time-Management Strengths
• Develop New Skills for Improved Performance
• Focus on Priorities
• Increase Productivity
• Meet Customer Needs
• Respond to Opportunities
• Reduce Stress

• Discover Your Natural Approach to Listening
• Capitalize on Your Listening Strengths
• Learn How Different Listening Approaches Impact Listening Effectiveness
• Improve Ability to Understand the Purpose of Different Communications
• Overcome Listening Barriers and Reduce Conflict
• Enhance Individual and Team Performance

• Discover Your Personal Comfort Level with People Different from Yourself
• Learn  the Impact of Your Behavior on Others
• Accurate Knowledge About Differences
• Limit the Influence of Stereotypes
• Reduce Conflict
• Knowledge, Acceptance and Empathy
• Diversity as a Source of Organizational Strength

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